Technology to connect products and consumers
10th May, 2024
10th May, 2024
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31st October, 2024
Unlocking new forms of ownership with SegMint. We’ve partnered with the formidable team at SegMint , by VanEck – global leaders in digital asset management, to bring a new form of shared digital ownership to the luxury cask spirits sector. This is a partnership that’s been in the works for months, so we’re excited to share all the details. Not just its significance for the spirits industry, but also to the fact we’re launching with a very special one-of-a-kind Linkwood Scotch whisky cask which pretty much anyone, anywhere, now has the opportunity to own a part of.
9th October, 2024
Being that customer experience is central to all we do, it was an honour to be asked by CX Network for our insights and future predictions on the subject for their latest industry report. Managing customer journeys today requires intelligent design and dynamic management, driven by real-time data, delivered from a suite of robust tools that enable company-wide decision-making. But in designing effective customer journeys, customer experience teams today often face a number of complex challenges. From accessing the relevant data, to understanding customer behaviour and getting ‘buy-in’ from stakeholders as to the value of the modern customer journey, and what it takes to map and manage it. There’s a lot to consider. This is why each year, CX Network puts out its research report that covers the very latest on all the trends, challenges and opportunities that exist around customer journey management. Excited to be offered the opportunity to contribute, we handed the reins to our CEO Rob Hollands to give his commentary and analysis on the findings, as well as sharing his thoughts on where CX is heading over the coming year. The report, The state of customer journey success 2024-25 , in partnership with Alterian, looks at the roadblocks that hold up the customer experience, the adoption of products, tools and techniques that are making a difference and examines how journey management has progressed since the last report was published in 2023.
8th October, 2024
Crafted & considered whisky cocktails we’re diving into this London Cocktail Week . London Cocktail Week is on at the moment (3-13th October), and there’s no better time to dive into the wonderful world of whisky cocktails. With its complex flavours and unmistakable finesse, whisky is a spirit with deep soul, one that’s equally at home in a classic cocktail, as well as versatile enough to mix in an inventive blend. Whilst we all have our favourite drams , our team has plenty of time for a whisky cocktail too. Here’s our recommendations of what to try this London Cocktail Week.